A clear community journey, from Security to Management.
Included with Pro and Premium, Community Gate Pass connects a scheduled Door Ducks visit to the community’s agreed access and coordination process—without exposing a resident’s plan or payment details.
What it does—and does not do
It gives the community a defined path for Door Ducks service visits. Exact entry steps, fields and management handoffs are confirmed with each community.
Door Ducks does not claim new visitor rules, security policies, hardware integrations or service levels on behalf of a community.
The end-to-end Community Gate Pass journey
This is the approved high-level flow. Operational details are finalised with the community instead of being assumed on the website.
- 1 / 5
Security
The visit begins at the community entry point and follows the access process approved by that community.
- 2 / 5
Scheduled service context
The resident’s confirmed booking and assigned Door Ducks professional provide the context for the visit.
- 3 / 5
Community-assigned team
The professional belongs to the Community Team serving that community and works through Door Ducks.
- 4 / 5
Service record
Relevant visit details stay connected to Door Ducks service history and the approved service workflow.
- 5 / 5
Community Management
The journey ends with the community-level coordination agreed between Door Ducks and Community Management.
Shape the process around your community.
Share the gated-community details, total flats and initial resident interest. Door Ducks can then understand the community before discussing the operating flow.